Calero Studio / Privacy

Privacy

Your information

Clear, secure and transparent

This policy explains how Calero Studio may collect, use and protect information when you visit our website, place an order or contact us.

Payments

Securely processed

Card details

Not stored

Your rights

Access and control

Information we collect

01

We may collect information you provide when using our website, placing an order or contacting us. This may include your name, email address, phone number, billing address, shipping address, order details and customer support messages.

We may also collect basic technical information, such as your IP address, browser type, device information, pages visited and how you interact with the website.

How we use information

02

We use information to process orders, confirm payments, arrange shipping, provide tracking information, respond to customer support requests, handle returns and refunds, prevent fraud and improve the shopping experience.

We may also use information to maintain website security, analyze website performance and communicate important updates about your order.

Payments

03

Payments are processed through secure third-party payment providers. Calero Studio does not store full credit card or debit card details on this website.

Payment providers may collect and process payment information in accordance with their own privacy and security policies.

Shipping and fulfillment

04

We may share necessary order and shipping information with trusted fulfillment, delivery and service partners so they can help process, pack and deliver your order.

Only the information needed to complete the service is shared.

Analytics and marketing

05

We may use analytics or advertising tools to understand website performance, improve marketing and measure how visitors interact with the website. These tools may use cookies or similar technologies.

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

Cookies

06

Cookies are small files stored on your device. We may use cookies to remember preferences, support checkout functionality, improve website performance and understand how the website is used.

Data retention

07

We keep personal information only for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes and maintain business records.

Your rights

08

Depending on your location, you may have the right to request access to the personal information we hold about you, ask us to correct it, request deletion or object to certain types of processing.

To make a privacy-related request, please contact us using the contact information below.

Security

09

We take reasonable steps to protect customer information from unauthorized access, loss, misuse or disclosure. However, no method of online transmission or storage is completely secure.

Privacy support

Questions about your data?

Contact us to request access, correction or deletion of your personal information, or to ask how your data is handled.

Contact us